Shipping policy
Shipping Policy
At Lumara Light, we are committed to deliv ering your outdoor lighting products quickly and safely.
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Free Standard Shipping on all orders within the United States. Estimated delivery: 7-14 business days.
Express Shipping is available at checkout for an additional fee. Estimated delivery: 3-7 business days.
International Shipping
We currently ship to the United States. International shipping options may be available in the future.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your order status on our Track Order page.
Shipping Delays
While we strive to meet estimated delivery times, delays may occur due to weather, carrier issues, or high demand periods. We appreciate your patience and will keep you informed of any significant delays.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at lumara.customer.support@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Contact Us
For any shipping-related questions, please reach out to us at lumara.customer.support@gmail.com.